Get help

Help, accounts and privacy

Billing, cancellation and refunds

Manage or cancel your plan from the billing page of the RookOne portal. Cancellation takes effect at the end of the paid period. Billing questions and suspected charge errors go to support@eigentic.io; the full policy is in the Terms.

Security issues

Report vulnerabilities privately to security@eigentic.io, not in public issues.

Enterprise and self-hosting

Email contact@eigentic.io.

Documentation

Guides and the CLI and MCP tool reference are at docs.rookone.io.

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